The digital workplace – or intranet, process portal, employee portal or business portal – is the central hub for information, applications and processes.
The HR Portal – or personnel portal, manager portal or self-service portal – supports the transformation of the HR department profitably and purposefully.
The reporting portal – or also the manager dashboard or finance portal – supports the decision-making of the executive board and management in real time.
The new, mobile communication channel that allows you to reach your entire workforce with all the information and applications they need.
The customer or service portal enables online access to all relevant support services and thus opens up an additional service channel.
The supplier portal offers central access to all important supplier information and criteria and enables optimal integration of suppliers.
The retail portal offers a high-performance and secure connection to the corporate infrastructure and provides all relevant product information directly at the point of sale (PoS).
The partner portal offers an optimal platform for project work with partners and customers. It supports the onboarding and enabling of all users and provides an up-to-date overview of relevant topics.
The users are external users who are not employees of the company. Continuous feedback mechanisms are rarely established. What is important to these users?
The use of the solution should be possible without in-depth introduction or training. Intuitive navigation, usability and look & feel are very important in the extranet.
Users expect typical web interfaces for application or transaction services in the extranet. SAP UI techniques from internal use (SAP GUI, Web Dynpro, ...) are to be checked for their use suitability.
Challenge: A lot of potential locations, Internet connection of the user plays a very important role. Good network performance (low data transfers, optimized requests on backend applications).
Depending on the nature of the extranet portal and the targeted target group, many device and browser classes must be taken into account for access. This is especially true for extranet solutions in the B2C area.
High security standards required, especially as a backend connection is required. Frequent external review (pen test, audits ...). Delegated administration of access shifts a (human) partial responsibility to the customer or supplier.
Users can register (optional: self-registration) and receive an authentication for special content (or download areas) or applications (shops / eCommerce, forms, reports) via your login.
Sub-segments of an extranet portal should often be visible to the public without authentication on the Internet. This can be a complete web presence, or just initial information or pre-printed pages for the actual extranet portal.
Exciting extranet solutions require a wide variety of content: static and dynamic web content, application integration, Pusk mechanisms, such as RSS or newsletter.
Mapped processes and information units in the extranet almost always have a counterpart on the intranet. This must be taken into account in the design so that a continuous process chain is created.
Head of Software Solutions
T +49 6131 – 622280