End User First – User-Friendly HR Services and Applications in the Union Investment Portal.

VANTAiO auf dem Jahreskongress 2018

On 18.9.2019, Cornelius Fleiner, Union IT-Services, and Markus Marenbach, VANTAiO, jointly presented their successfully implemented portal project at the DSAG Annual Congress 2019. The practice report on the relaunch of the Union Investment portal (short: UI portal) gave interesting insights into the conception and implementation of the HR portal based on SAP and met with a lively response – a well-filled lecture hall was the best proof of this.

The existing UI portal was getting on in years: The technical basis was no longer up to date, the integration of new applications was sometimes difficult, the user friendliness could only be improved and mobile use was limited.

The objective of the relaunch of the UI portal was therefore to establish a new central service and application access for managers and employees. The implementation was based on standardized portal software from SAP and VANTAiO. The focus was clearly on the needs of the users – the essential requirements for the design of the system were a very good user experience and "joy of use" in everyday work.

For this purpose, the User Centered Design (UCD) methodology was used for the first time at Union Investment. Initiated and implemented by BLUPRNT, Offenbach, this user-oriented project approach and design formed the basis for a targeted adaptation of the software basis. The result was a significant reduction in complexity, intuitive web interfaces and design and processes that were optimally tailored to the users' needs. The result was, for example, the option of displaying larger fonts, which was often requested by employees over 45+, as well as a practical task management system that facilitates the completion of many tasks under time pressure (the typical pre-holiday situation).

The use of VANTAiO portal software enabled the time- and budget-saving use of full-responsive standard solutions while at the same time being optimally adaptable to the UI style guide. Highlights from a functional point of view include the personalised Application Store, a new user-friendly approval cockpit, adjustable substitution rules and maintainable, context-based additional information for applications.

The new UI portal has been live in practice since April 2019 and is used daily by more than 2,500 employees.

You were unable to attend the event in Nuremberg, but are interested in the complete presentation? We will be happy to send it to you on request:

About Union Investment:
Union Investment, headquartered in Frankfurt am Main, is the investment company of DZ Bank and part of the cooperative financial group. With over 3,200 employees, it is the expert for asset management for private and institutional investors.
Further information: www.union-investment.de

Impression from the lecture

Do you have any questions?
Please contact me.

Markus Marenbach
Managing Director
T +49 6131 – 622280

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