Since last year, SAP has been offering the SAP Work Zone, a new, central entry point with a significantly larger range of functions on the SAP BTP Multicloud, which is the suitable platform for a large number of use cases. Combined in one user interface and navigation, the SAP Work Zone features create a holistic platform for the modern Digital Workplace. Therefore SAP Work Zone provides a comprehensive overall package. From the classic content page to the precise integration of relevant applications, the addition of individualized UI Integration Cards and the active collaboration in knowledge databases, document repositories or discussion forums, SAP Work Zone leaves hardly anything to be desired.
Figure 5: Anatomy of the SAP Work Zone
(zum Vergrößern auf das Bild klicken 🔍)
For such a powerful system, setup and onboarding are surprisingly straightforward: Licensing and activation of a single (!) cloud service is required to run SAP Work Zone. The solution is then ready to run out-of-the-box. The connection and authentication of users and groups from the customer's corporate identity provider – for example, a Microsoft Azure Active Directory – can be easily realized via SAP Cloud Identity services. Single sign-on to any third-party systems is also easy to establish. For example, users can submit vacation requests from the SAP Work Zone via SAP SuccessFactors or access documents in Microsoft Sharepoint in next to no time. Of course, on-premises SAP backend systems can also be integrated in the central Launchpad of SAP Work Zone via the SAP Cloud Connector.
What's also convenient: Thanks to the integrated Fiori Theme Engine, the SAP Work Zone appears in any corporate design with little customization effort. This also applies to administrative sub-areas, so that subsidiaries, for example, can differentiate themselves visually and in terms of content without having to set up their own intranet solution. Of course, reading and access rights can be defined in detail so that each user only receives the information that is relevant to him or her. For mobile use cases, SAP Work Zone also comes with its own native app for iOS and Android devices.
The SAP Work Zone generally fulfills a whole range of requirements relating to the key topics of content, documents, applications and collaboration. It is important to note that this is a standardized solution: All functional areas are closely intertwined and, while they can be configured according to your own wishes, their fundamentals cannot be completely redesigned or expanded. In our experience, the SAP Work Zone is therefore especially recommendable if all of its essential features are actually to be utilized actively. If the range of functions and the own requirements fit together, the overall package is almost unbeatable.
Fortunately, SAP does not rest on its status quo and regularly announces new improvements for SAP Work Zone. The new Horizon visual theme was already rolled out to all cloud instances in the summer of 2022 and can be used as desired or adapted to the user's own corporate design. For the end of the year, SAP has announced a new menu editor, with which a more flexible page navigation can be put together. And in Q1 2023, role-based views for UI Cards are to follow: This will enable individual pages and their content to be prepared even more specifically for different user types.