Whether you want to present your intranet content in an attractive and modern way, offer contextually appropriate jumps to applications, or promote employee self-organization in collaborative workspaces: All these features are available out-of-the-box after the initial setup of the SAP Work Zone. Accordingly, the first usage scenarios are quickly designed and rolled out in the company. The downside is the limitation of customizing options. SAP Work Zone is a standard product from the cloud, and so its flexibility in terms of structure, setup and appearance is limited. Content, applications, and workspaces are hierarchically equal and are the primary focus. None of these components can be excluded from SAP Work Zone, and so it is hardly advisable to rely on the platform if all of these core areas are not to be used as well.
The UI Theme Designer can be used to create custom themes adapted to the Work Zone, which in most cases are completely sufficient for redesigning the platform in line with the corporate design. The design of the content is also completely in your hands. In detail, however, there are one or two restrictions: The frontend of the SAP Work Zone consists of the core of the former SAP Jam and the SAP Fiori Shell Bar. Adjustments to the theme's design largely affect the Fiori Shell, which largely makes up the header and some standardized design elements. If you also want to significantly redesign the content area, then this is only possible via custom CSS.
The content navigation of the SAP Work Zone (light gray) can be freely edited - the main navigation (dark blue), on the other hand, is a fixed component of the Fiori Shell Bar and provides uniform access to the core areas of the platform.
The adaptability of the information architecture is also limited: Although the content navigation is completely customizable, it is itself only a sub-navigation within the SAP Work Zone. The main navigation with links to the most important areas and functions, on the other hand, is predefined by SAP. The only thing that can be configured here is the display or hiding of "My Work Zone," which can be maintained individually by the respective user according to his or her own wishes. And while we were on the subject of content: If you have distributed multi-layered content across many navigation levels in your Enterprise Portal, then the migration to the SAP Work Zone requires particularly well thought-out planning. This is because the content structure only allows two navigation levels here, and after that it's over - at least with official means. Due to the deep integration of the collaborative work zones, they are a good extension option, especially since they provide two additional navigation levels that can be maintained at will. With the integrated document management and functionalities that can be used at will, such as task lists, knowledge databases, or appointment calendars, the workspaces come up with some powerful arguments for intensive use anyway.